We are looking for a motivated and customer-focused Customer Care Executive to join our growing team at Lanka Talents. The ideal candidate should possess excellent communication skills, a positive attitude, and a passion for delivering outstanding customer service.
• Respond to student and parent inquiries via calls, chats, and emails
• Provide information about courses, tutors, schedules, and fees
• Assist with registrations, bookings, and payment inquiries
• Follow up with leads and support enrollments
• Maintain positive relationships with students, parents, and tutors
• Keep customer records updated and support service operations
• G.C.E. A/L or equivalent qualification
• Good communication skills in English (Sinhala & Tamil are an advantage)
• Positive attitude and problem-solving mindset
• Basic knowledge of MS Office and online tools
• Ability to work independently and within a team
📩 Send your CV to: thirandi@lankatalents.lk
📞 Contact: 070 500 4144
