Position title
Call Center Operator
Description

Join Lanka Talents as a Call Center Operator and become part of a professional team dedicated to delivering excellent customer experiences. We are looking for energetic, confident, and customer-focused individuals who are passionate about communication and service excellence.

Responsibilities

  • Answer incoming customer calls professionally and politely
  • Handle customer inquiries, complaints, and requests efficiently
  • Maintain proper records of customer interactions and updates
  • Ensure customer satisfaction and service quality standards
  • Prepare daily call reports and updates when required
  • Support administrative and customer service-related tasks
Qualifications
  • Good communication and customer handling skills
  • Basic computer literacy
  • Previous call center/customer service experience preferred
  • Ability to work under pressure and multitask
  • Willingness to work flexible hours if required
Contacts

📞 Contact Details

📱 WhatsApp: 070 500 2122
📧 Email: dehara@lankatalents.lk

Industry
Manufacturing and Engineering
Employment Type
Full-time
Job Location
Head Office – Nawala, Koswatta, Head Office – Nawala, Koswatta
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